As you all must know by now, in FEB 2004 SOA announced a campaign that addressed the HG issue in the 2.5 engines. That campaige only includes the 2.5L engine of years ‘99 – ‘02 and not all 2.5 engines in that year range are covered.
I am looking to buy an '01 to '03 outback, this will be my first Subaru, and this whole HG thing has me very nervous. I know this topic has probably been beaten like a dead horse here, but I have a few questions that I have not been able to find answers to before I buy:
1. I was all set to possibly buy an 03 Outback assuming that by 03 SOA must have addressed the HG issue in their new cars. But I have heard some owners of 03's have experienced HG problems. At what year is it safe to buy a 2.5L engine Subaru and not have to worry about the HG issue: 03, 04, and 05?
2. What did SOA do to eliminate the HG issue: newly designed HG? , new HG manufacturer? , new HG sealant?, new install procedure? , etc. Basically what was the original problem and how was it redesigned so it will not happen any more?
3. If your Subaru is one in the HG campaign, you are advised to put in a 'special conditioner'. What is that conditioner? What's in it? How does it stop or prevent the leaking? If the conditioner can plug or clog small leaking passages, why won't it clog or reduce the flow through small passages in the radiator or engine?
(In regards to question 3: I just got off the phone with SOA. They told me that starting in late 02 and in all 03's and up, SOA started adding the conditioner(StopLeak I guess)and put a newly designed HG in all the 2.5L engines. So if you have a 2003 or newer, you supposidly have the conditioner. (I hope this stuff does not affect the radiator) Anyone out there with an '03 or newer who can look at their owners manual(or maybe a sticker somewhere) and tell me if the conditioner is in fact required on coolant changes. )
4. If an engine is included in the HG campaign and SOA authorizes the HG to be replaced, when the new HG is put in are you still required to use the special additive?
5. I found a 02 outback for sale, it has a HG that leaks externally. I called SOA, they said that cars VIN is not part of the campaign and is not covered. How is that? Did this happen to many owners with the HG issue? Is this a way for SOA to say they are doing something for their customers, but in most cases they are not?
6. What percentage of the 2.5L phase II engines had the HG problem?
Do some years have a worst percentage than others? If yes, which?
7. Does anyone know the VIN ranges that are included in the SOA HG campaign?