We just purchased a Subaru Outback 2011 (highest end model). The manual is terrible in explaining certain things. For instance, #1: step-by-step directions on how to enter a NAME for an address . .... Which screen to enter first, etc. (step- by -step) We went to the dealer and the salesman could not figure it out! #2: How to save the address where you presently are located. #3: How to set up the voice activation step - by- step. When I verbally give a command, it says "not recognized".