emmagfunk03

The water pump is actually fine. We thought that was the issue originally, but it's the radiator and head gasket. Update: I called the warranty company yesterday and spoke with two people, a representative and a supervisor. They were rude, unhelpful, and pretty sarcastic when answering my questions. I mentioned not putting any contaminant in the radiator, and they told me to take it up with the dealer I bought the car from. They're denying the leaky radiator because they said it looks like it's been a long term issue. That coolant was layered on, and they had pictures of the radiator with coolant everywhere. I mentioned that we brought it in as soon as it overheated, but they claimed I had to have noticed leaking and other issues before that. I thought that was interesting because we got a brand new white driveway in October that has not one spot on it. I've parked my car there every day. When I mentioned this, the supervisor said, "I can't tell you why you don't have spots on your driveway." I asked if people should've noticed it during oil changes, or if it should've been overheating. He said he couldn't say. I asked for the contact for their legal department and he didn't flinch and just gave me their address. So I called the dealership and asked if any work had been done on my car before it was sold to me. They said no and transferred me to the used car manager. He was pretty pissed that the warranty company was implying the dealership sold me a faulty car. He asked for the dealership's name where my car currently is and said he was going to speak with the finance manager that sold me the warranty. I...started crying and thanked him for trying to help me. So I'm hoping today that I'll get a phone call and this has either been fixed with the warranty company or maybe the dealerships will work something out. I'll update you if I hear anything else.

"Not to rub it in, but did you or have you actually saved any money yet by purchasing this warranty? Have you had other repairs done that were covered by the warranty? Did the warranty cost less than the difference in interest you would have paid by opting to not buy the warranty?" It's been a while, but I believe we did the math at the time and it ended up basically leveling out. Either pay more in interest or less in interest and pay for warranty, and it was about the same. My husband and I have a hard time saving money at times, and I had just turned in a vehicle that had cost me $1000 every time it was taken in, so it seemed like a good idea. Of course now I'm not so sure. They have paid for one repair so far (that's all that's been needed). Now, when I'm encountering an issue that I had in mind when purchasing the warranty (by "had in mind" I mean something expensive), they won't pay. Are all warranties just scams?

I'm going to fight tooth and nail. It seems fishy to me that the bank would basically force me into getting a warranty, and then they won't pay for something the previous owner might've done. Who's paying who? If the warranty company is unwilling, I'm going to talk to the bank and the dealership I got the car from. Maybe they can do some convincing. As far as I know, the car wasn't inspected before I purchased the warranty. That seems like a mistake on their part, but not up to me. If I got the car with this issue, the warranty was void from the beginning, and if they're going to balk too much I want the money I paid for the warranty back and I'll just cancel the whole thing. It also took them a whole day after inspecting the car to come up with this excuse. Why not mention it at the dealership as soon as they saw it? Honestly, I know not all car places/companies are like this, but I feel like this is another case of "Ooh this is a woman in her 20s she probably knows nothing about this. Let's see if we can get her." I've unfortunately dealt with this attitude many times. Good idea about parts/labor. That may be a last ditch effort.

I'm new here and admittedly don't know very much about cars. My husband and I purchased a used 2008 Subaru Outback about a year and a half ago (current mileage is about 120,000). When we got approved for the loan through a bank, they offered us a lower interest rate if we purchased an extended warranty. We sprung for a three year, top of the line warranty, set to cover absolutely everything with a $200 deductible. Last week, we noticed the AC getting warm. Then, my husband was driving the car and it overheated. We put more oil into the car because it seemed a little low, and attributed the issue to a bad water pump. We waited until the car cooled back down and took it directly to the dealership. Unfortunately, we need a new head gasket (which I'm reading is a somewhat normal thing for this model) and we have a leaky radiator. The warranty company is not wanting to pay, and claiming that we put something into the radiator to keep it from leaking because there is a "gooey" substance in there. Cost of all repairs without warranty? $1900. I need to know what else could be causing a gooey substance, and what points I can bring up with the warranty company. I feel like I'm being scammed, and that it could be a multitude of things, and why would I put anything into the radiator when I'm paying good money to have my repairs covered? The dealership advised me to call the warranty company and complain, which I am ready to do. I just want information to back me up, because I didn't do anything! Thanks in advance for any replies.