Angry & Disappointed

My 2011 Subaru Outback, with only 35,000 miles on it, only starts when it feels like it. The battery is brand new, connections are strong, wires are clean and sound, starter cranks like a champ, but the car just won't start. This began shortly after the 30,000 mile servicing. The car usually starts in the morning, or if you leave it parked for seven hours or more. But otherwise, chances are it won’t start. I have been stranded five times now over a four week period. I take the car to Stamford’s Subaru service center and they keep it for three days and then tell me their diagnostic computer says there's nothing wrong with it and to come pick it up. Last time I did, I ran into a neighbor with a new 2016 Outback, and she said she has exactly the same problem. She has had the dead car towed on a flatbed truck to Subaru Service four times. They told her it was her fault because she "wasn't driving it enough." No, seriously. Subaru Service told me my problem was very rare. Wrong -- just go on a Subaru forum, or Google "Subaru won't start" and you find a bunch of owners with the same problem. They, too, have been put off by Subaru service departments, who obfuscate or shift the blame, and who have no solution. From the forums one is amazed at the myriad repairs, tricks and work-arounds that Subaru owners have come up with to try and solve this non-starting problem. There is no quick fix. In fact, as of now, 11/28/16, there is NO certain fix, and Subaru Service appears to be as baffled as angry owners. When I picked my 2011 Outback after the fourth incident, the service manager said they still couldn’t find anything wrong on the diagnostic computer, and my car started up every time they tried it. One of the service techs told me to use my smart phone to video the non-starting failure every time it happens, and I am now doing that. It doesn’t help start the car, but it does allow Subaru Service to see what procedures I use to start the car, and it becomes a record of incidents. Monday, Nov 28, I drove to Auto Zone to turn in my previous battery and to pick up a can of starter fluid. I turned my Outback off in their parking lot. When I came out of the store ten minutes later, the car would not start. I opened the hood and shot some starting fluid into the air intake, and was then able to start the car. I drove it one mile and it just stopped dead on a busy street close to a RR overpass. I put out emergency markers and donned a yellow vest and waved traffic to drive around me. I popped open the hood and gave the engine another shot of starting fluid, and she started, reluctantly. I drove the mile and a half home and parked in a position that would make it easy for a flatbed truck to load it up. I called the manager of the local Subaru service. He would not take my call, and did not call me back. My wife and I have cancelled our vacation plans, and have totally lost confidence in this vehicle.