Hi there,
Talking about steep prices at the dealership, I just did my 48k service on my Impreza 03 and it stated the price of $465......well, it came up to $616.....of course I had to complain to the service manager about how come I have to pay certain parts when it should be included at the 48K.
they wanted to charge me for the air filter and fuel filter. They said, air filter may NOT necessary be change if it's not dirty? C'mon, after 48k, and 2 years later.......any air filter will be dirty....they think as a customer I don't have brains.....so, I beg to differ stating Subaru Maintainence Manual says to change air filter at 48K. And my other beef, it "Top up fluids"....I had to pay $1.96 for them to top up my washer fluid. What gives???
They should be up front about their prices and parts charges. Well, I finally convince the manager that's it not right to do such thing and not inform the customer. The end result, they brought down the price. But I'm still upset about the service. They should tell you what's included in black and white and what's not included. And have you seen their invoice???? It's terrible to understand their charges. And have you seen that section on "Miscellaneous charges"....no details on that...Grrrr.....By the way, I'm in Vancouver. Anyone has that issue to share as well? Thnx.
subtswagon