Rooster2 Posted June 16, 2014 Share Posted June 16, 2014 Anyone had favorable, not favorable transactions with Parts Geek? Their prices are good, but did read a number of reviews of people complaining about their customer service, when they returned parts, because they received the wrong part. Wonder if complaints were legit, or just competitors lodging false complaints and mischief. Quote Link to comment Share on other sites More sharing options...
Fairtax4me Posted June 16, 2014 Share Posted June 16, 2014 I've never used them. Don't know how their prices compare to FCPImport.com, but I can say that FCP has VERY GOOD customer service. I got an incorrect strut mount from them. Right part number on the box, wrong part in the box. They shipped me the correct part expedited AND paid for return shipping of the old part. Quote Link to comment Share on other sites More sharing options...
1 Lucky Texan Posted June 16, 2014 Share Posted June 16, 2014 no problems with the coupla times I used them. Quote Link to comment Share on other sites More sharing options...
Rooster2 Posted June 16, 2014 Author Share Posted June 16, 2014 I've never used them. Don't know how their prices compare to FCPImport.com, but I can say that FCP has VERY GOOD customer service. I got an incorrect strut mount from them. Right part number on the box, wrong part in the box. They shipped me the correct part expedited AND paid for return shipping of the old part. Called FCP import, they price matched Parts Geek, so ordered KYBs from them. I felt more comfortable with them, in case of a problem, and had to return anything. Quote Link to comment Share on other sites More sharing options...
heartless Posted June 17, 2014 Share Posted June 17, 2014 have purchased a few things from them and never had a problem - but then again, never had to return anything either. Prices are good, but definitely shop around first. I price compare - with shipping costs included - on several sites before I pull the plug and buy, sometimes partsgeek comes out best overall price, sometimes they dont. Quote Link to comment Share on other sites More sharing options...
Fairtax4me Posted June 17, 2014 Share Posted June 17, 2014 Called FCP import, they price matched Parts Geek, so ordered KYBs from them. I felt more comfortable with them, in case of a problem, and had to return anything. That is awesome! Quote Link to comment Share on other sites More sharing options...
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